Jessamy Reed Fisher’s (also known as Jessamy Reed Settles) TOXIC Behavior at UCLA Emergency Center. We have all heard horror stories of Toxic Nurses throughout the years and I wanted to share my personal experience with a nurse who exhibited toxic behavior at UCLA Ronald Reagan ER Center – ER Nurse Jessamy Reed Fisher aka (Jessamy Reed Settles or Jessamy Fisher or Jessamy Settles ). As the author of the best selling book Toxic People, I am doing so to let you know that I walk the walk and talk the talk as described in my book. That is why I am sharing my personal toxic experience with you in order to let you know that you never again have to be victimized by anyone in the nursing profession and that there are measures you can take to make sure that toxic professionals like this nurse is accountable for her actions which could jeopardize a patient’s health. These nurses like Jessamy Reed Fisher need to be outed and not hide behind their professional nurse badges as a warning to other patients who may encounter them.
I arrived at the UCLA ER with a close to 9 mm kidney stone that was stuck in my ureter. Needless to say the pain was so excruciating ( 12 on a 1-10 point pain scale) to the point that my body automatically and uncontrollably let out screams as I unsuccessfully tried to sip in air for immediate relief. To further describe what the pain felt like it was as though I was being stabbed with a burning hot knife. For your women out there who have given birth, the pain is akin to a woman giving birth to a 20 pound baby with no anesthesia.
While at the Ronald Reagan ER Waiting room late that afternoon, I encountered nurse Jessamy Reed Fisher, who displayed the most TOXIC behavior I have ever experienced. She started to type my information into the computer but immediately stopped typing and gave me an ugly cold stare as she said’ Stop screaming or I won’t continue.” She then refused to budge or type in my data as she had hostile body language and used mean and aggressive tones towards me. As she shouted at me, and by her refusing to type and get me quickly admitted, she was essence standing in the way of my medical treatment.
God forbid she did this to a patient who came into the ER and was screaming becuase they had chest pains and was having a heart attack. Where time is of the essence, nurse Jessamy’s stopping her typing and refusing to continue typing in the patient’s information could have contributed to the patient’s death, since time is crucial in that circumstance.
Instead of comforting me verbally, saying something kind and soothing and /or getting me into the ER for some immediate relief from the excruciating pain, nurse Jessamy coldly and rudely told the person who accompanied me to the ER that in essence she didn’t care how much pain I was in and that I would have to wait for a long, long time (for the 7 patients ahead of me) . To make matters worse, after I checked my medical records, a day later to obtain the records to share with my physician, I discovered that Jessemay Fisher falsified my medical records by writing in false statements.
After suffering in pain for what seemed like an eternity, I finally got to see the ER doctors and nurses who were very nice and helpful and immediately relieved my pain through medication and an IV. They took a cat scan and informed me as to the huge size of my kidney stone and could fully understand why I was in so much excruciating pain. A few days later I was admitted to the hospital and underwent surgery to remove that stone and some others.
The pain of recovery from the surgery was nothing as compared the emotional pain and distress I suffered at the hands of this nurse Jessemay Reed Fisher. Her hostile ,sharp, barking tones, and ugly contorted mean facial expression and cold nasty behavior towards me continued to upset me as I played her behavior and actions over and over in my mind. Her emotionally abusive treatment of me kept popping up into my thoughts.Having been trained at UCLA School of Medicine as a Post Doctoral Fellow in Medical Genetics I was doubly shocked at how such a nurse could work in such a wonderful institution where the patient’s care comes first.
As a vulnerable patient, writhing in pain, there was nothing I could do about her treatment, but now that I recovered and had more strength I contacted head of UCLA ER Department Mr. Mark Mayes. Mr. Mark Mayes was very kind and receptive and admitted that he was appalled at Jessamy Reed Fisher’s behavior. He said no one at UCLA should treat any patient like that and that he would take immediate action towards her. He too shared with me that he experienced a kidney stone so he knew what pain I was in. He told me that her treatment of me would not be tolerated.
I also contacted the California Board of Nursing and reported Jessamy Reed Fisher’s actions to them as they have to know how one of their licensed nurses has treated a patient and how their licensee’s actions further emotionally traumatized a patient who was in severe pain. I got her license number from the California State Board of Nursing Website and this is what I discovered from their website. I am sharing it with you so that if a nurse jeopardizes and upsets your treatment like what was done to me you will know what to look for. Go to your state Nursing Board’s website and look of the license number of the nurse. Sometimes there will be multiple licenses as was the case below. You need to write reports for each of their licenses as I did.
|FISHER, JESSAMY REED (Previous Name)||Registered Nurse||685604|
|FISHER, JESSAMY REED||Public Health Nurse||71664|
|FISHER, JESSAMY REED||Registered Nurse||685604|
|FISHER, JESSAMY REED||Interim Permit||684440|
After taking these two actions of l reporting her to her higher ups, and looking up her licenses and reporting them to the Board of Nursing , the awful thoughts of how nurse Jessemay Reed Fisher emotionally abused me when I was my most vulnerable and in pain, no longer clouded my thoughts as much as they did before, although the thought of the incident still brings me anxiety and upset. I have even had some pretty awful related dreams as a result of this incident. Clearly what she had done to me in the ER when I was so vulnerable had a traumatic effect on my psyche.
As a Clinical Nurse in the UCLA System as a Clinical Nurse 2 she was paid $79,992.39. In my view this woman does not deserve a dime based on how she treated me. It is an honor and a privilege to be a nurse and Jessay Reed Fisher does not deserve the honor or the privilege to treat patients and receive this type of salary.
So the moral of the story here is that whenever anyone treats you poorly in the medical profession,like a doctor, a dentist, or like what nurse Jessamy Reed Fisher did to me, you do have recourse. You can and must report them to the highest authority at the hospital so that they are held accountable and so that they don’t treat others similarly. In addition, you can report them to their state licensing board. The board needs to know about their licensees and welcome that information. No one has the right to hide behind their badge of being a nurse and get away with harsh treatment of patients in need.
Every nurse takes the following oath called the Nightengale Oath after the most famous nurse, Florence Nightengale:
” I solemnly pledge myself before God and in the presence of this assembly, to pass my life in purity and to practice my profession faithfully. I will abstain from whatever is deleterious and mischievous, and will not take or knowingly administer any harmful drug. I will do all in my power to maintain and elevate the standard of my profession, and will hold in confidence all personal matters committed to my keeping and all family affairs coming to my knowledge in the practice of my calling. With loyalty will I endeavor to aid the physician in his work, and devote myself to the welfare of those committed to my care.”
If a nurse does not follow this oath, they need to be held accountable and immediate action needs to be taken just like the actions taken towards Jessamy Reed Fisher at UCLA ER. This type of behavior cannot be tolerated. The public has a right to know about their behaviors so they don’t experience the same thing or have their health or treatment jeopardized.